Multifaceted Leader with experience across sales, operations, business development, and credit and underwriting. Initiator of transformational strategy and innovative programs to drive growth, improve customer loyalty, and drive efficiency and effectiveness.
Influencer: Gain buy-in to implement multi-year strategic road-maps which turn big ideas into actionable results!
Remote leadership
Optimizing sales process and performance
SalesForce enhancements
External partnership strategy
Customer loyalty strategy
Global standardization
End-to-end process design, improvement, & implementation
Drive to Digital transformation
Customer success program design
Inter-departmental integration
Sales channel strategy
Optimize talent network - proprietary & vendor
Reporting & incentives
Servicing Organizational Design
Talent - Recruitment & Coaching
Define & Develop key metrics
Streamlined process design